Last updated: March 14, 2026
By accessing or using KeyHive ("the Service"), you agree to be bound by these Terms of Service ("Terms") and all policies incorporated herein by reference, including our Privacy Policy. If you do not agree to these Terms in their entirety, you must immediately cease all use of the Service. These Terms constitute a legally binding agreement between you and VNATCO LLC.
The Service is owned and operated by VNATCO LLC ("Company," "we," "our," or "us"). References to "KeyHive" throughout these Terms refer to the Service operated by VNATCO LLC.
You must be at least 18 years of age to access or use the Service. By using the Service, you represent and warrant that you are 18 years of age or older, have the legal capacity to enter into a binding contract, and are not prohibited from using the Service under applicable law. If you are using the Service on behalf of a business entity, you additionally represent and warrant that you have authority to bind that entity to these Terms.
KeyHive is a zero-knowledge password manager that encrypts your data on your device before transmitting it to our servers. We provide cloud sync, local-only storage, and cross-platform access to your encrypted vault. The Service is provided on an as-is, as-available basis. Features, functionality, pricing, and availability are subject to change at any time without prior notice.
The client-side frontend code of KeyHive is open source and made available under the terms of its applicable open source license, which can be found in the project repository. Nothing in these Terms restricts your rights expressly granted under that open source license with respect to the open source components. These Terms govern your use of the hosted Service, and the open source license governs your use of the source code.
KeyHive uses client-side encryption. Your master password and all derived encryption keys are processed exclusively on your device and are never transmitted to our servers in any form. WE CANNOT ACCESS, VIEW, DECRYPT, OR RECOVER YOUR STORED VAULT DATA UNDER ANY CIRCUMSTANCES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LAW ENFORCEMENT REQUESTS, COURT ORDERS, ACCOUNT RECOVERY REQUESTS, TECHNICAL SUPPORT REQUESTS, OR ANY OTHER SITUATION. This is not a policy decision - it is a mathematical and architectural reality. No person, system, or process at VNATCO LLC has any ability to decrypt your vault. There is no backdoor. There is no recovery mechanism. There is no override.
YOUR MASTER PASSWORD IS THE SOLE AND EXCLUSIVE KEY TO YOUR VAULT. IF YOU LOSE IT, YOUR DATA IS GONE. PERMANENTLY. IRRECOVERABLY. NO COURT ORDER, NO SUPPORT TICKET, NO PAYMENT, NO LEGAL ACTION, AND NO ACT OF ANY KIND BY VNATCO LLC, ITS MEMBERS, ENGINEERS, OR ANY OTHER PARTY CAN RECOVER YOUR DATA. NOT UNDER ANY CIRCUMSTANCES. NOT EVER.
You are solely and exclusively responsible for:
BACKUP WARNING: VNATCO LLC DOES NOT MAINTAIN SEPARATE PLAINTEXT OR RECOVERABLE BACKUPS OF YOUR VAULT. OUR SERVER BACKUPS CONTAIN ONLY THE SAME ENCRYPTED CIPHERTEXT STORED ON OUR SERVERS - WHICH IS UNREADABLE WITHOUT YOUR MASTER PASSWORD. YOU MUST EXPORT AND BACK UP YOUR OWN VAULT REGULARLY. FAILURE TO DO SO IS YOUR SOLE RESPONSIBILITY.
CASCADING LOSS WARNING: KeyHive is a password manager. By its nature, your vault may contain credentials to your email accounts, bank accounts, financial accounts, social media, and other services. If your vault becomes inaccessible due to master password loss, device failure, or any other reason, you may lose access to all of those accounts as well. VNATCO LLC bears absolutely no liability for any downstream loss of access to third-party accounts, financial loss, data loss, identity recovery costs, or any other cascading harm resulting from vault inaccessibility, regardless of the cause.
To use cloud sync features, you must create an account using a valid email address. You agree to provide accurate, current, and complete information during registration and to keep that information updated. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at legal@keyhive.app if you suspect any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You expressly agree not to:
We reserve the right, in our sole discretion, to determine what constitutes a violation of these acceptable use requirements.
Certain features of the Service require a paid subscription. All subscription plans, pricing, billing cycles, and payment terms are described on our website at keyhive.app. By subscribing, you authorize us to charge your payment method on a recurring basis in accordance with the plan you select. All payments are processed by third-party payment processors and are subject to their terms. Fees are non-refundable except as expressly stated in these Terms or required by applicable law. We reserve the right to modify pricing at any time, with notice provided to existing subscribers. Continued use of the Service after a price change constitutes acceptance of the new pricing.
We may offer a free trial period at our sole discretion. Eligibility for a free trial is determined by us, and we reserve the right to revoke trial access at any time. At the conclusion of the trial period, you must subscribe to a paid plan to continue using cloud features. Your encrypted vault data will be retained on our servers for a commercially reasonable period following trial expiration to facilitate reactivation, after which it may be permanently deleted without further notice or liability.
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period and you retain access to paid features through that date. We do not provide pro-rated refunds for unused portions of a subscription period. Refund requests outside of this policy are evaluated on a case-by-case basis at our sole discretion.
All proprietary aspects of the Service, including but not limited to the KeyHive name and logo, server-side software, databases, and non-open-source components, are owned by VNATCO LLC and are protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in any proprietary portion of the Service except the limited right to use the Service as described herein. Any feedback, suggestions, or ideas you provide to us regarding the Service may be used by us without restriction or compensation to you.
The Service may integrate with or link to third-party services (such as payment processors). We have no control over third-party services and are not responsible for their content, availability, privacy practices, or terms. Your use of any third-party service is at your own risk and subject to that third party's terms and policies.
Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. Due to our zero-knowledge architecture, we cannot view, access, or decrypt the contents of your encrypted vault. Please review our Privacy Policy carefully to understand our data practices.
We strive to maintain high availability of the Service but do not guarantee uninterrupted, error-free, or secure access. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control. We are not liable for any loss or damage resulting from service interruptions, modifications, or discontinuation.
You may delete your account at any time through the application settings. Upon confirmed deletion, all vault data, account information, and associated metadata will be permanently purged from our servers within a commercially reasonable time. We reserve the right to retain certain information as required by law or for legitimate business purposes (such as fraud prevention records), in accordance with our Privacy Policy. We reserve the right to suspend or permanently terminate accounts that violate these Terms, in our sole discretion, with or without prior notice.
KeyHive is a new, actively developed product. By using the Service, you expressly acknowledge and agree that the Service is in an early stage of development, may contain bugs, errors, defects, and unfinished features, and may behave in unexpected or undesirable ways. Software at this stage of development carries a higher probability of instability, data sync errors, unexpected behavior, and other issues compared to mature, long-established products. You agree that your use of the Service during this period is at your own risk, and that VNATCO LLC shall not be liable for any loss, damage, or harm arising from defects, bugs, errors, or instability inherent to early-stage software. We make no representation that the Service is production-ready, fully tested, or suitable for storing data you cannot afford to lose without an independent backup.
KeyHive is a consumer-grade personal password management tool. The Service has not been independently audited, certified, or approved for use in any regulated industry or professional context, including but not limited to: healthcare or medical data governed by HIPAA; financial services governed by PCI-DSS, SOX, GLBA, or similar regulations; government or military classified systems; legal or attorney-client privileged communications; or any other context that requires certified, audited, or regulated security infrastructure. You expressly agree not to use the Service as your sole or primary security mechanism for regulated, classified, privileged, or otherwise legally sensitive data. VNATCO LLC makes no representations regarding compliance with any industry-specific security standard, regulation, or certification, and bears no liability for any consequences arising from use of the Service in such contexts.
The Service depends on third-party infrastructure providers including cloud hosting, networking, and related services. VNATCO LLC has no control over the availability, reliability, or security of these underlying providers. We are not liable for any service interruption, data loss, latency, degradation, or security incident caused by or attributable to a third-party infrastructure provider, including but not limited to hosting outages, datacenter failures, network disruptions, provider-side security breaches, or provider discontinuation of services. In the event a third-party provider experiences a breach, our zero-knowledge architecture means your vault contents remain encrypted and unreadable, but we cannot guarantee the security of account-level metadata held by such providers.
Your use of the Service does not create any professional, advisory, fiduciary, or consultative relationship between you and VNATCO LLC of any kind. We are not your security consultant, cybersecurity advisor, IT professional, attorney, financial advisor, or data protection officer. Nothing in the Service, its documentation, its marketing materials, or any communication from VNATCO LLC constitutes professional security advice, legal advice, financial advice, or any other professional advice. You are solely responsible for determining whether the Service is appropriate for your specific needs and risk tolerance.
BY USING THE SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND ACCEPT ALL OF THE FOLLOWING:
IF YOU DO NOT ACCEPT ANY OF THE ABOVE, YOU MUST IMMEDIATELY STOP USING THE SERVICE AND DELETE YOUR ACCOUNT.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VNATCO LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO: ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY INFORMATION OR CONTENT ACCESSIBLE THROUGH THE SERVICE; AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
NO METHOD OF TRANSMISSION OVER THE INTERNET AND NO METHOD OF ELECTRONIC STORAGE IS 100% SECURE. VNATCO LLC DOES NOT WARRANT OR GUARANTEE THAT THE SERVICE OR YOUR DATA WILL BE SECURE FROM UNAUTHORIZED ACCESS, DISCLOSURE, ALTERATION, OR DESTRUCTION. DESPITE OUR ZERO-KNOWLEDGE ARCHITECTURE, WHICH IS DESIGNED SO THAT A SERVER BREACH EXPOSES ONLY ENCRYPTED CIPHERTEXT, WE CANNOT GUARANTEE ABSOLUTE SECURITY. YOU ACKNOWLEDGE AND AGREE THAT YOU USE THE SERVICE AT YOUR OWN RISK AND THAT VNATCO LLC SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY UNAUTHORIZED ACCESS TO OR ACQUISITION OF YOUR DATA, SECURITY BREACHES, HARDWARE OR SOFTWARE FAILURES, OR ANY OTHER CIRCUMSTANCES THAT RESULT IN THE DISCLOSURE, CORRUPTION, OR LOSS OF YOUR DATA.
VNATCO LLC IS NOT RESPONSIBLE FOR AND EXPRESSLY DISCLAIMS ALL LIABILITY ARISING FROM OR RELATED TO: (A) THE COMPROMISE, INFECTION, OR UNAUTHORIZED ACCESS OF ANY DEVICE YOU USE TO ACCESS THE SERVICE, INCLUDING BUT NOT LIMITED TO COMPROMISE BY MALWARE, SPYWARE, RANSOMWARE, VIRUSES, KEYLOGGERS, TROJANS, OR ANY OTHER MALICIOUS SOFTWARE; (B) THE COMPROMISE OF YOUR WEB BROWSER, BROWSER EXTENSIONS, OR BROWSER ENVIRONMENT IN WHICH THE SERVICE OPERATES; (C) AN ATTACKER OR UNAUTHORIZED THIRD PARTY GAINING ACCESS TO YOUR DEVICE, OPERATING SYSTEM, SCREEN, MEMORY, OR INPUT METHODS WHILE YOU ARE USING THE SERVICE; (D) EXTRACTION OF YOUR MASTER PASSWORD, DECRYPTED VAULT DATA, OR SESSION CREDENTIALS BY ANY MEANS FROM YOUR DEVICE OR BROWSER ENVIRONMENT; OR (E) ANY LOSS, THEFT, DISCLOSURE, OR CORRUPTION OF YOUR DATA RESULTING DIRECTLY OR INDIRECTLY FROM A COMPROMISED DEVICE OR LOCAL ENVIRONMENT. BECAUSE KEYHIVE DECRYPTS YOUR DATA LOCALLY ON YOUR DEVICE, THE SECURITY OF YOUR DEVICE AND BROWSER IS ENTIRELY YOUR RESPONSIBILITY. VNATCO LLC HAS NO ABILITY TO PROTECT YOU FROM THREATS THAT EXIST ON YOUR OWN DEVICE AND BEARS NO LIABILITY WHATSOEVER FOR ANY CONSEQUENCES THEREOF.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VNATCO LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY: (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (D) LOSS OR CORRUPTION OF DATA; (E) DAMAGES ARISING FROM YOUR INABILITY TO ACCESS THE SERVICE OR FROM ANY SECURITY BREACH; (F) DAMAGES ARISING FROM THE COMPROMISE, INFECTION, OR UNAUTHORIZED ACCESS OF ANY DEVICE, OPERATING SYSTEM, WEB BROWSER, OR BROWSER EXTENSION YOU USE TO ACCESS THE SERVICE, INCLUDING BY MALWARE, VIRUSES, KEYLOGGERS, SPYWARE, RANSOMWARE, TROJANS, OR ANY OTHER MALICIOUS SOFTWARE OR UNAUTHORIZED THIRD PARTY; (G) EXTRACTION OR THEFT OF YOUR MASTER PASSWORD, DECRYPTED VAULT DATA, OR SESSION CREDENTIALS FROM YOUR LOCAL DEVICE ENVIRONMENT BY ANY MEANS; OR (H) ANY LOSS OR DAMAGE RESULTING FROM YOUR FAILURE TO MAINTAIN THE SECURITY OF YOUR OWN DEVICES, BROWSERS, OR LOCAL ENVIRONMENT, EVEN IF VNATCO LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL VNATCO LLC'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO VNATCO LLC DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).
THE LIMITATIONS OF LIABILITY IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND VNATCO LLC. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless VNATCO LLC, its members, managers, officers, employees, agents, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or access to the Service; (b) your violation of these Terms; (c) your violation of any applicable law, rule, or regulation; (d) your violation of any third-party rights, including intellectual property or privacy rights; (e) any content you upload, store, or transmit through the Service; or (f) your negligence or willful misconduct. We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. You may not settle any claim subject to indemnification without our prior written consent.
VNATCO LLC shall not be liable for any delay or failure to perform any obligation under these Terms to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic or epidemic, war, terrorism, civil unrest, governmental action or regulation, labor disputes, power failures, internet or telecommunications outages, cyberattacks, or failures of third-party service providers. In such events, our obligations under these Terms are suspended for the duration of the force majeure event.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Informal Resolution. Before initiating formal proceedings, you agree to first contact us at legal@keyhive.app and attempt to resolve the dispute informally. We will attempt to resolve the dispute within thirty (30) days of receipt. If the dispute cannot be resolved informally within thirty (30) days, either party may proceed to arbitration as set forth below.
Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including questions of arbitrability, the existence, validity, interpretation, performance, breach, or termination of these Terms, shall be finally settled by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, except as modified herein. Arbitration shall be conducted by a single arbitrator. The place of arbitration shall be Pennsylvania, or, at your election, conducted virtually. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
CLASS ACTION WAIVER. YOU AND VNATCO LLC EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU AGREE THAT YOU ARE WAIVING YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL.
Exceptions. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent or stop irreparable harm pending resolution of an arbitration proceeding. Small claims court actions within the applicable jurisdictional limits are also exempt from the arbitration requirement.
Opt-Out. You may opt out of this arbitration agreement by sending written notice to legal@keyhive.app within thirty (30) days of first accepting these Terms. Your opt-out notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, all disputes will be resolved in the courts specified in Section 22.
These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. To the extent any dispute is not subject to arbitration pursuant to Section 21, you and VNATCO LLC each irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Pennsylvania for resolution of such disputes, and waive any objection to such jurisdiction or venue.
If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.
These Terms, together with the Privacy Policy and any other legal notices or policies published by us on the Service, constitute the entire agreement between you and VNATCO LLC with respect to your use of the Service, and supersede all prior or contemporaneous communications, representations, understandings, or agreements, whether oral or written, relating to the subject matter hereof.
No failure or delay by VNATCO LLC in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise thereof or the exercise of any other right, power, or remedy.
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms, in whole or in part, including in connection with a merger, acquisition, or sale of all or substantially all of our assets, without restriction and without notice to you. These Terms shall inure to the benefit of and be binding upon both parties' successors and permitted assigns.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting updated Terms on the Service and updating the "Last updated" date above, and may additionally provide notice via email or in-app notification. Your continued use of the Service after the effective date of any modification constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must immediately cease using the Service and may delete your account.
ANY CLAIM OR CAUSE OF ACTION YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE MUST BE FILED WITHIN ONE (1) YEAR AFTER THE DATE ON WHICH YOU FIRST KNEW, OR REASONABLY SHOULD HAVE KNOWN, OF THE FACTS GIVING RISE TO THAT CLAIM OR CAUSE OF ACTION. ANY CLAIM NOT BROUGHT WITHIN THIS ONE-YEAR PERIOD SHALL BE PERMANENTLY AND FOREVER BARRED, REGARDLESS OF ANY STATUTE OF LIMITATIONS OR OTHER LAW TO THE CONTRARY. THIS ONE-YEAR LIMITATION APPLIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
If you initiate any legal proceeding, arbitration, or claim against VNATCO LLC that is determined by the arbitrator or court to be frivolous, brought in bad faith, without merit, or primarily for the purpose of harassment, you agree to reimburse VNATCO LLC for all reasonable attorneys' fees, arbitration costs, and legal expenses incurred in defending against such claim. This provision is intended to deter abuse of the legal process against a small independent developer and does not apply to claims brought in good faith with a reasonable basis.
For questions about these Terms, please contact VNATCO LLC at:
legal@keyhive.app
VNATCO LLC